You can start Outlook in safe mode, disable your add-ins, troubleshooting Outlook startup issues and then try to open Outlook normally. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email. For additional support, see How to get support for Outlook.com.
If you need to have this updated, you will observe multiple glitches. These glitches can directly cause problems for services like Outlook on Mac. Microsoft includes a PST repair tool after you've installed Outlook.
ScanPST mostly validates and corrects errors in the internal data structures of a .pst file. Therefore, structures such as BTrees and reference counts, are checked and repaired as necessary. These low-level objects have no knowledge of the upper-level structures, such as messages, calendar items, and so on, that are built upon them. If you cannot import the Newname.pst file into Outlook, unfortunately you have lost all the information troubleshooting Outlook startup issues that is not in the Lost and Found folder. After you run the Inbox Repair tool, you can start Outlook and recover repaired items. Optionally, you can try to recover additional repaired items from the backup personal folder.
Microsoft Outlook is a powerful email client, but users may occasionally encounter various error codes that disrupt email functionality. This guide outlines some of the most common Outlook error codes, their causes, and step-by-step troubleshooting methods. If you're having problems sending or receiving email, read how to Fix Outlook.com email sync issues. The methods provided in this article can be used to troubleshoot the error messages listed in the following table. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias.
Visit Firefox support to learn how to Disable or remove Add-ons. You can also Sign out manually then close all browser windows. Some users may not be able to empty their Deleted Items folder. Some customers may not be able to insert GIFs from the Insert Emojis and GIFs button. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you troubleshooting Outlook startup issues may need to update Outlook.
Start classic Outlook in safe modeIn Windows 10, click Start.Type Outlook /safe, in the Search programs and files and then click OK.Close and re-open Outlook.If the issue is resolved, you can keep working, or if you have time, take the following steps to find out what COM Add-in is causing the problem.
Then, we will help you repair Outlook Mac efficiently with the right set of solutions. You can also try converting OST files to PST using a converter tool like SysTools OST to PST Converter, which you can download from the Microsoft Store. Converting the troubleshooting Outlook startup issues file to a PST can help salvage the data before losing it entirely. The legacy version of Outlook on Mac computers will only save mailbox data in an SQLite database, which you can use to create an OLM file to archive your data. If any errors still exist, run the steps again until no errors appear. But the good part is, you can fix most of these problems with simple steps.
Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. If you need to update your email's POP or IMAP account settings, please go to POP and IMAP account settings for more information.
Even though Hotmail has been integrated into Outlook.com, Microsoft continues to support users with @hotmail.com addresses. These users have troubleshooting Outlook startup issues access to the full range of Outlook’s modern email and personal information management features, along with dedicated support for any issues they may encounter. Microsoft’s customer service can be reached via email, phone, live chat, social media, and community forums. We’ve tried contacting them through multiple channels, and we’ve found that phone and chat are the quickest ways to get a response. Couldn’t reach the Outlook customer service via the phone, live chat, or online forums?
If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. If you lose your connection to the internet, classic Outlook won't be able to send your messages. To fix this problem, on the ribbon, select the Send/Receive tab, then, in the Preferences group, select Work Offline to toggle between offline mode and online mode. You may need to open the message and send it again or choose Send/Receive. On the Outlook status bar, if you see Disconnected, Working Offline, or Trying to connect…, then Outlook can't reach the email server to send your mail.